Terms & Conditions

By using the Elight Jewelry website, placing an order, or communicating with us through our official channels, you agree to the following Terms & Conditions.

Product Information

We make every effort to display product images, descriptions, sizes, weights, materials, stones, and prices accurately.

However, slight differences may occur due to lighting, photography, screen settings, product finishing, or handcrafted product variations. These small differences do not mean the product is defective.

Pricing

All prices are shown in Qatari Riyals (QAR) unless stated otherwise.

Prices may change without prior notice. Confirmed orders will be processed based on the price shown at the time of purchase.

Orders

Elight Jewelry reserves the right to accept, reject, cancel, or limit any order if there is a product error, pricing error, stock issue, payment issue, incorrect customer information, or suspected misuse of the website.

Once an order is placed, customers may be contacted for confirmation, payment verification, delivery details, or any additional information required to complete the order.

Product Availability

All products are subject to availability.

If a product becomes unavailable after purchase, we will contact the customer to offer an alternative product, exchange, or refund where applicable.

Payment

Customers must complete payment through the approved payment methods available on the website or through official Elight Jewelry payment channels.

Orders may not be processed or delivered until payment is confirmed.

Delivery

Delivery times may vary depending on location, product availability, order confirmation, and delivery partner schedules.

Elight Jewelry is not responsible for delivery delays caused by incorrect customer details, customer unavailability, third-party delivery services, traffic conditions, weather, or circumstances outside our reasonable control.

Returns & Exchanges

Returns and exchanges are subject to Elight Jewelry’s official Return Policy.

Products must be returned in unused condition, with original packaging, tags, invoice, and any included certificates or accessories where applicable.

Customized, altered, engraved, resized, or specially requested items may not be eligible for return or exchange unless there is a confirmed product defect.

Website Content

All images, logos, product photos, designs, graphics, text, icons, layouts, and website content belong to Elight Jewelry.

These materials may not be copied, reused, reproduced, modified, distributed, or used for commercial purposes without written permission from Elight Jewelry.

Customer Responsibility

Customers must provide accurate and complete information during checkout, including name, phone number, delivery address, and payment details.

Elight Jewelry is not responsible for delays, failed delivery, wrong delivery, or order issues caused by incorrect or incomplete customer information.

Limitation of Liability

Elight Jewelry is not liable for indirect losses, loss of profit, delivery delays caused by third-party services, website downtime, technical issues, payment gateway interruptions, or matters outside our reasonable control.

Our liability, where applicable, will be limited to the value of the product purchased by the customer.

Changes to Terms & Conditions

Elight Jewelry may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page and will apply from the date they are published.

Governing Law

These Terms & Conditions are governed by the applicable laws and regulations of the State of Qatar.

Any disputes arising from the use of this website, orders, payments, delivery, returns, or related services shall be handled in accordance with the applicable laws of Qatar.

Contact Us

If you have any questions about these Terms & Conditions, please contact us through our official website, WhatsApp, or customer service channels.

Last Updated: June 2026